Shipping Policy for Oakyard Collection – Leather Bag Sales

Thank you for choosing Oakyard Collection for your leather bag purchase. We strive to provide you with a seamless and convenient shopping experience, including reliable and efficient shipping services. Please read our shipping policy carefully to understand how we handle the delivery of your leather bags.

  1. Processing Time: Once your order is placed and payment is confirmed, we will begin processing your order. Our processing time typically takes 1-2 business days. During busy periods or holidays, processing times may be slightly longer, but we will make every effort to ship your order as quickly as possible.
  2. Shipping Methods: We partner with reputable shipping carriers to ensure the safe and timely delivery of your leather bags. The available shipping methods will be displayed at the checkout stage, and you can choose the one that best suits your needs. Commonly used methods include standard shipping, expedited shipping, and international shipping.
  3. Shipping Costs: Shipping costs may vary depending on the destination, shipping method, and the weight or dimensions of the leather bags. The exact shipping cost will be calculated and displayed at the checkout before you complete your purchase. We occasionally offer free shipping promotions, so keep an eye out for any ongoing offers.
  4. Shipping Destinations: We ship our leather bags to most countries around the world. However, please note that certain restrictions or limitations may apply to specific regions or countries due to customs regulations or shipping carrier policies. If you encounter any issues while placing your order, please reach out to our customer support team for assistance.
  5. Delivery Time: The estimated delivery time will depend on the shipping method you choose and your location. Once your order is shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery. While we strive to ensure timely delivery, please note that unforeseen circumstances such as weather conditions or customs procedures may cause slight delays.
  6. Order Tracking: For all shipped orders, we provide tracking numbers that allow you to track the progress of your delivery. You can enter the provided tracking number on our website or the shipping carrier’s website to get real-time updates on your package’s location and estimated delivery date.
  7. Customs and Duties: For international orders, please note that customs duties, taxes, or import fees may be levied by the destination country’s customs authority. These charges are the responsibility of the buyer, and Oakyard Collection has no control over them. We recommend contacting your local customs office for more information regarding customs procedures and fees applicable to your purchase.

If you have any further questions or concerns about our shipping policy or the delivery of your leather bags, please don’t hesitate to contact our customer support team. We are here to assist you and ensure your complete satisfaction with your Oakyard Collection purchase.

Last updated: June 2023

 

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